This was a particularly painful assignment: gathering information for a review on Resume Professional Writers. The first thing that made it painful was the little drop-down "chat invitation" box. Don't want to chat? Click the X to make it disappear, but it will resurface 30 seconds later. Click it again, and back it comes. And again after that. And again and again, like something out of "Night of the Living Dead."

And then there was the writing. I'll get to that.

What I Liked (the Pros)

OK, I guess the pricing seems reasonable at first blush. Each pricing point -- Basic through Ultimate - adds amenities along the way. Amenities like thank-you letters, reference pages, lifetime document storage, etc. Of course, it's only actually reasonable if you're getting value for your money. Keep reading.

What I Didn't Like (the Cons)

Get past the home page of their website, and their very own writing exposes the underlying problem with this company. See if you can find the problem with the following sentence, lifted verbatim from their "About Us" page:

"We secure that we put in place only highly qualified people to secure that we deliver outstanding work outputs for all our clients."

If you think this is bordering on gibberish, you're right -- but that's because English is your native language. English is obviously not the native language of whoever wrote this. Which begs the question, if the company is outsourcing the critical marketing text on the website to writers for whom English is not their first language, then who in the world is writing the resumes? I shudder.

Here's another good one, also from their "About Us" page:

"We have been maintaining an impressive record of 92% higher chance of making our clients received several job interviews or winning the job based on surveys of major publications."

Really?

A physical address for the company is nowhere to be found on the website. We found it -- a single-family home in Simi Valley, CA -- but only by hunting down the BBB report on the firm.

Review Summary and Recommendation

On the surface, Resume Professional Writers seems legitimate, with a slick website, blog and social media presence. But every indication points to writers for whom English is not their native language. Complaints on the Web are accumulating, and the BBB has only been tracking them since April of 2012.

My advice is to seek out a service with a higher BBB score, certified writers doing the work, and few or no complaints dogging them. Go to our home page to see our list of the most popular online resume writers who make the grade (hint: look for Better Business Bureau scores of "A" or "A+").  

I recommend avoiding...

ResumeProfessionalWriters.com

Best of luck,
David Alan Carter