A: No resume
writer can promise you a job.
That said, there's a wide range of guarantees--short of job
assurance--that resume writing services can offer.
Satisfaction: At a minimum, your writer should
guarantee your satisfaction with your new resume. This usually
translates into 7 to 30 days or so of review time in which you can
request editing changes or re-writes at no additional charge. Some
call this a "happiness" guarantee, meaning you must be happy with
the resume or they will work on it until you are. Keep in mind the
deadline, after which any editing changes will cost you.
Interview: The measure of a resume is
whether or not it can generate job interviews. When
a resume writing service offers an interview guarantee,
they are offering to re-write your new resume if it
doesn't generate one or more interviews after a set amount of time,
say 30 or 60 days. While that's a pretty big gesture and one I like
to see, expect some degree of fine print--usually relating to the
degree of diligence on your part in applying to available
Money: Taking the "interview guarantee"
model a step further, a few companies (a scant few
companies) offer the added bonus of getting money back if the
resume doesn't produce at least one interview in the allotted time.
Usually it's a partial refund of the resume fee, but at least two
major companies offers a full money-back guarantee.
Caution: a company that has logged time on your behalf and paid
a writer his or her fair fee is none too excited at the prospect of
returning your investment, despite their marketing claims. So
expect some serious fine print--that is, hoops to jump
through--before you see a refund. Some of those hoops are
reasonable to expect, otherwise they might as well put up a
sign saying "we work for free." Still, read the terms and
conditions of that money-back offer, and be prepared for
Better yet, don't go into a resume project expecting to get your
money back. Indeed, don't even allow such an offer to
sway you to one company over another in the first place.